AI Agent

WhatsApp CRM & Conversation Agent

A structured system that manages every WhatsApp enquiry, follow-up and customer relationship — so nothing falls through and no lead goes cold.

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Most customer enquiries begin on WhatsApp. Most businesses are not ready for them.

For many local businesses, the first contact from a customer happens on WhatsApp. A message asking 'Are you open today?', 'How much does it cost?', 'Can I book an appointment?' — these are small conversations. But inside them are decisions. A quick, helpful reply often leads to a customer. A delayed or missed reply often sends them somewhere else.

Most businesses manage WhatsApp through a single phone. Messages arrive while staff are busy. Conversations become scattered. Important enquiries disappear inside long chat lists. Sometimes someone replies. Sometimes nobody does. And when messages are missed, opportunities quietly disappear — not because customers were uninterested, but because they moved on.

The Fuvii WhatsApp Conversation Agent gives your business a structured, intelligent inbox. Every message is received, logged, responded to and followed up — automatically, in your brand voice, at any hour.

What it does

What the WhatsApp CRM Agent handles.

The agent transforms WhatsApp from a scattered personal messaging app into a structured business communication channel with CRM, automation and full conversation history.

01

Instant automated responses

  • Replies to incoming messages immediately — 24/7
  • Answers service questions, pricing and availability
  • Sends booking links, menus and offer details on request
  • Handles multiple conversations simultaneously

No customer waits. No message goes unanswered.

02

CRM and lead management

  • Captures every customer's name, number and enquiry automatically
  • Logs conversation history in a centralised CRM
  • Tags and segments customers by service, frequency and spend
  • Gives your team a single, organised inbox
03

Follow-ups and reminders

  • Sends automated follow-ups to enquiries that did not convert
  • Reminds customers of upcoming appointments or orders
  • Re-engages customers who have not returned in 30, 60 or 90 days
  • Sends post-visit messages to collect feedback and reviews
04

WhatsApp broadcast campaigns

  • Sends targeted offers to your customer list
  • Promotes seasonal campaigns, new services and events
  • Personalises messages based on purchase history
  • Tracks open rates and response rates for each campaign

WhatsApp broadcasts have 4x higher open rates than email.

The result

When WhatsApp becomes a structured system:

  • ✓Every enquiry is captured and responded to
  • ✓No conversation goes cold or forgotten
  • ✓Customer relationships are maintained automatically
  • ✓Bookings and orders increase from existing contacts
  • ✓Staff spend less time on repetitive message management
  • ✓Re-engagement campaigns bring past customers back
  • ✓Your CRM builds itself from every WhatsApp conversation
  • ✓WhatsApp becomes your highest-converting sales channel

Get your first 5 enquiries free — guaranteed in 5 days.

We fund your first campaign. You pay Rs. 5,000 only if we deliver. Nothing otherwise.

Start free — no upfront cost →

No contracts · No credit card · Rs. 6,000/month after trial